You’ll find answers to many already-asked questions in our FAQ.
If you still have questions, please contact our friendly customer service.
Telephone: +49 (0)180 5 226827*- (Mo.-Fr. 10-18 o'clock)
Fax: +49 180 5 226829*
(*£0.20/min from landlines. Higher fees may be applicable for calls from mobile phones. Cost per minute correspond to the tariff of your network provider for a regular international call, max. *£0.50/min)
E-Mail:
For delivery and shipping questions, please contact shipping@my-picture.co.uk
For product questions, please contact product@my-picture.co.uk
For other questions, please contact info@my-picture.co.uk
If your item arrived damaged, you can return it to us. It is simple and hassle free. The item(s) will need to be returned to us. Please take a few pictures of the damage and send a description of the damage and your order number to the email address mentioned above. We will review your complaint and let you know how we can help you as soon as possible.